Specific warranty terms, periods, and remedies may be confirmed separately in quotations, invoices, order acknowledgments, product documentation, or written agreements.

1. General Warranty Coverage

Zwants Supplies Engineering warrants that eligible products supplied to customers will be free from defects in materials and workmanship under normal and intended use, subject to the terms, limitations, and exclusions described in this policy or otherwise provided in writing.

2. Warranty Period

Warranty periods may vary by product, supplier, and project type. Unless otherwise stated in writing, warranty coverage begins on the date of shipment or delivery. If a specific warranty duration applies to a particular product or order, it will be identified in the applicable sales documentation or product materials.

3. Scope of Warranty

If a valid warranty claim is confirmed, Zwants Supplies Engineering may, at its discretion, repair the product, replace the product, provide replacement parts, or offer another appropriate remedy depending on the circumstances and applicable order terms.

Warranty remedies are limited to the extent permitted by law and subject to product inspection and claim verification.

4. Exclusions from Warranty

The warranty does not apply to issues resulting from, including but not limited to:

• Improper installation, integration, or operation
• Misuse, abuse, neglect, or unauthorized modification
• Improper storage, handling, or transportation after delivery
• Use outside intended operating conditions or specifications
• Normal wear and tear or consumable components
• Damage caused by third-party equipment, external systems, or environmental conditions
• Customer-supplied designs, components, or instructions

5. Custom and Engineered Products

Products involving custom engineering, special-order components, design services, or application-specific modifications may be subject to limited warranty coverage or separate warranty terms. Performance in a final customer application may depend on system integration, validation, and use conditions outside the control of Zwants Supplies Engineering.

6. Claim Procedure

To submit a warranty claim, customers must contact Zwants Supplies Engineering promptly and provide relevant order information, product identification, a description of the issue, and any supporting details requested for evaluation. No product should be returned without prior authorization.

7. Inspection and Evaluation

All warranty claims are subject to review and inspection. Zwants Supplies Engineering reserves the right to determine whether the reported issue is covered under warranty and whether repair, replacement, or another remedy is appropriate.

8. Shipping Responsibilities

Unless otherwise agreed in writing, customers may be responsible for shipping products to the designated inspection or service location. Return shipment responsibilities for repaired or replacement items may vary depending on the nature of the claim and the confirmed warranty terms.

9. Limitation of Liability

To the fullest extent permitted by law, Zwants Supplies Engineering shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from product failure, loss of use, lost profits, downtime, or integration issues. Warranty remedies described in this policy are the exclusive remedies unless otherwise required by applicable law.

10. No Additional Warranties

Except as expressly stated in writing, Zwants Supplies Engineering disclaims any other warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, to the extent permitted by law.

11. Contact for Warranty Questions

If you have questions regarding warranty eligibility, coverage, or claim procedures, please contact our team.

Zwants Supplies Engineering
Email: sales@zwantssupplies.com